The following are the Terms and Conditions of a legal agreement between You and PSK Data Research Company (collectively, “www.busyload.com”, “we”, “us” or “our”). These terms and conditions govern your use of www.busyload.com, (“busyload Website” or “Website”), any mobile applications (“Applications”), Services, features, and content we offer.
By using the Services, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions and to comply with all applicable laws and regulations. You also certify that any file uploaded to the busyload.com Website is not objectionable by law. If you do not agree with these Terms and Conditions, you should not use the Website, Applications, or Services.
The following are the Terms and Conditions of a legal agreement between You and PSK Data Research Company (collectively, “www.busyload.com”, “we”, “us” or “our”). These terms and conditions govern your use of www.busyload.com, (“busyload Website” or “Website”), any mobile applications (“Applications”), Services, features, and content we offer.
By using the Services, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions and to comply with all applicable laws and regulations. You also certify that any file uploaded to the busyload.com Website is not objectionable by law. If you do not agree with these Terms and Conditions, you should not use the Website, Applications, or Services.
Busyload provides different services through the Website. One of our Services enables you to turn your design into a product by uploading it to our Website. To place an order, upload a Computer Aided Design (“CAD”) or image file of your product to our Website. We will manufacture the product you require according to your selected specifications and deliver it to your preferred location. We will charge you a fee for the service and the material (If the material is in busyload’s scope) used to manufacture your design.
To use this service, You must represent and warrant that you are at least 18 years of age. Persons under the age of 18 may use busyload only with involvement of a parent or guardian. We reserve the right to refuse to offer the Services to any person or entity and change its eligibility criteria at any time, at our sole discretion.
You are solely responsible for ensuring that these Terms and Conditions are in compliance with all laws, rules and regulations applicable to you. The right to access the Services is revoked where these Terms and Conditions or use of the Services is prohibited or to the extent offering, sale or provision of the Services conflicts with any applicable law, rule or regulation.
Further, the Services are offered only for your use, and not for the use or benefit of any third party. To use some Services, you must register for an Account on busyload Website (“Account”).
As part of the Account registration process, you must provide accurate identification, contact, and other information that may be required. You must keep your Account information updated to ensure continued use of the Service.
You shall not use as a username: (i) a name of another person with the intent to impersonate that person; (ii) a name subject to any rights of a person other than you without appropriate authorization; or (iii) a name that is otherwise offensive, vulgar or obscene.
You are responsible for maintaining the confidentiality of your Service password and Account, and are solely responsible for all activities that occur on your Account. In the event of a breach of security, unauthorised use of your account or any change in your eligibility to use the Services, You must notify us immediately.
You should never publish, distribute or post confidential login information for your Account. We will not be liable for any loss or damage from your failure to maintain the security of your Account and password.
We reserve the right to refuse service to or terminate service of anyone at any time, for any reason, without notice. You shall have the ability to delete your Account through a request made to one of our employees or affiliates.
a) Placing an order – To order the product you designed, you will need to upload the design file (CAD design in .dxf, .dwg etc) to the Website through your Account. You can then enter the quantity of the product you want to order and subsequently, select the material you want the product to be made of. Next, you will be asked for delivery information for the product. Finally, the payment process will be initiated once you provide the necessary information. Depending on the payment method selected, you may be redirected to a third party payment provider website. The language used during the whole ordering process is English.
b) Unacceptable orders, cancellation of orders by us – Owing to technical or other reasons, busyload may not accept or may cancel your order at any time during the ordering process, even after our acceptance of your order. Such reasons may include, but are not limited to, infeasibility of your product, an infringing feature in your product, or the delivery destination indicated in your order.
c) Prices – The price for completing your job will be provided to you after you upload the design from your Account. The validity of prices will also be indicated, beyond which busyload reserves the right to modify it. We do our best to prevent any errors in pricing. However, should an error occur, we are not bound by our offer and may cancel the order.
d) Payment and price – The amount indicated on the ordering page includes the service fee, the cost of materials used to manufacture the product, and, if applicable, the markup charged by the designer. The price quoted on the Website includes shipping cost and GST but excludes any import duty or taxes (if applicable). If payment is made in a currency that is different from the denominated currency of your selected payment method, your payment company (your credit or bank card issuer) or third-party payment processor may apply a currency conversion rate or fees to your payment. busyload has no knowledge of or control over these fees. Please contact your payment provider for more information. You may initiate payment for your order by any means including, but not limited to: credit card, debit card or bank transfer. If you choose to pay by bank transfer you will receive payment instructions via email from busyload.com after order confirmation.
e) Acceptance – We will send you an order confirmation to the e-mail address linked to your busyload Account. The order confirmation comes into effect on the date the order confirmation is sent to you. If we cannot accept your order we will contact you by email. Please verify the details in the confirmation email. In case of any errors, contact us as soon as possible via email sent to customer service.
f) Order tracking through the Website or via e-mail notifications – You may track the status of your order after the order is placed on the website by signing into your Account or signing up for email notifications.
g) Shipping - Your order will be delivered to the shipping address you provide. Any shipping and delivery dates indicated by us are only best estimates. We are not liable for any damage or additional cost caused by delay in shipping or delivery. We will take reasonable efforts to ship your delivery to the shipping address within the time indicated in our confirmation email; nevertheless, it may take longer time depending on your shipping address. Title and risk of loss is transferred to you upon transfer of the goods from busyload.com to the shipment carrier.
h) Cancellation of your order, return of products – You cannot cancel your order once you receive the order confirmation against your payment. (i.e. the product is supplied by us based on your specifications).
You maintain sole legal responsibility for the design specifications and performance of the product that is the subject of this transaction. busyload only warrants that the product manufactured by us will substantially meet the features of the indicated product within the limitations of the fabrication technology. busyload does not give any warranty about the products themselves and does not guarantee that the product will be fit for any particular purposes. You must inspect the product upon receipt immediately. If there is a fault in the product upon receipt of it, and you believe you are entitled to a replacement in accordance with the warranty above, contact us within ***7 days of receipt of the product. A warranty claim can be made only within 7 days after you receive the product. We will confirm whether you are entitled to a replacement or refund. Do not return the product unless we instruct you to do so. Transportation costs in the event of a faulty product will be borne by us. If we do not receive any notice within the stipulated 7 days we will assume the product meets your specifications and performance requirements.
We do not have any special relationship with or fiduciary duty to you. You acknowledge that we are not duty-bound to take any action with respect to: (a) which users acquire access to the Services; (b) what content you access via the Services; or (c) your interpretation or usage of the content. You release us from any and all liability of your having gained or not gained content through the Services. We make no representations regarding any content (including without limitation the products) contained in or accessed through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, or legality of material or content (including without limitation the products) contained in or accessed through the Services.
THE SERVICES AND CONTENT ARE PROVIDED “AS IS”, “AS AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. WE, AND OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK. Without limiting the generality of the foregoing, we assume no responsibility or liability for the selection of materials. You maintain sole legal responsibility for the selection of materials that fit the requirements of your specifications and performance of the product.
“User Generated Content” referred to in this Terms and Conditions shall mean any content uploaded to the Website by you, including but not limited to: product designs, pictures of products, comments on the Website, specifications provided in your order for a product, as well as the fabricated product we create for you based on your User Generated Content.
You declare that your User Generated Content is not and does not contain abusive, harassing, threatening, defamatory, obscene, fraudulent, deceptive, misleading, offensive, pornographic, illegal or unlawful information or likely to infringe on any intellectual property rights. Intellectual property rights includes: copyright, patent, registered design, design right, trademark, trade secret or any other proprietary or industrial right.
busyload.com has no obligation to review the User Generated Content and can in no way be held responsible for the nature of the User Generated Content. Opinions expressed in the User Generated Content do not reflect the opinion of busyload.com. By submitting User Generated Content through the Services or Website, you hereby grant us a worldwide, non-exclusive, royalty-free, fully paid, sub-licensable and transferable license to use, edit, modify, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Generated Content in connection with the Website, the Services and our (and our successors’ and assigns’) businesses, including without limitation for promoting and redistributing part or all of the Website, the Applications or the Services (and derivative works thereof) in any media formats and through any media channels (including, without limitation, third party websites and feeds).
You also hereby do and shall grant each user of the Website, the Applications, or the Services a non-exclusive license to access your User Generated Content through the Website, the Applications or the Services, and share your User Generated Content on blogs and social media, provided such sharing prominently links back to the product page on the busyload.com site and is not done on a site that competes directly or indirectly with busyload.com Services. For clarity, the foregoing license grants to us and our users does not affect your other ownership or license rights in your User Generated Content, including the right to grant additional licenses to your User Generated Content, unless otherwise agreed in writing. You represent and warrant that you have all rights to grant such licenses to us without infringement or violation of any third party rights, including without limitation, any privacy rights, publicity rights, copyrights, contract rights, or any other intellectual property or proprietary rights.
By uploading your product design to the Website, you grant busyload a non-exclusive, royalty free, worldwide, transferable, and sub-licensable right and license to use your product design for the manufacturing of your product in order to fulfil your order. You, as a designer, retain all your intellectual property rights for your products, including without limitation any and all derivative works like 3D renders. By uploading your products to the Website, you represent and warrant that they are your original creations and not copied from any third party and/or entity. You further represent and warrant that you have all rights to grant the below licenses to us without infringement or violation of any third party rights, including without limitation, privacy rights, publicity rights, copyrights, trademarks, contract rights, or any other intellectual property or proprietary rights.
By using our Services you grant permission to busyload, to collect and use personal data about you. Such information collected through the Services shall only be used in accordance with the busyload Privacy Statement.
The Website may link to other websites, services or resources on the Internet, and other websites, services or resources may contain links to the Website. These other resources are not under our purview, and you acknowledge that we are not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. You accept that accessing third party resources on the Internet is done at your own risk. The inclusion of any third party link does not imply our endorsement or any association between us and their operators. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such website or resource.
You agree to defend, indemnify, and hold harmless us, our affiliates and each of our and their respective employees, contractors, directors, suppliers and representatives from all liabilities, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to your use or misuse of, or access to, the Services, content, or otherwise from your User Generated Content, violation of these Terms and Conditions, or infringement by you, or any third party using your Account or identity in the Services, of any intellectual property or other right, claim or action, including but not limited to personal injury or property damage of any person or entity. We reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defences.
Our Services are subject to payments now or in the future (“Paid Services”). Please note that all payment terms presented to you in the process of using or signing up for a Paid Service are deemed part of these Terms and Conditions. We use a third-party payment processor (“Payment Processor”) to bill you through a payment portal linked to your Account on the Services (“Billing Account”) for use of the Paid Services. Payment processing will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to these Terms and Conditions. We are not responsible for error by the Payment Processor. By choosing to use Paid Services, you authorize us, through the Payment Processor, to charge your chosen payment provider (your “Payment Method”) and agree to pay us, through the Payment Processor, all charges at the prices then in effect for any use of such Paid Services in accordance with the applicable payment terms. You agree to make your payment using that selected Payment Method.
We reserve the right to correct any errors or mistakes that it makes even if the Payment Processor has already requested or received payment. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If we, through the Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand. YOU ARE RESPONSIBLE FOR PROVIDING CURRENT, COMPLETE AND ACCURATE INFORMATION FOR YOUR BILLING ACCOUNT. YOU MUST PROACTIVELY UPDATE ALL INFORMATION TO KEEP YOUR BILLING ACCOUNT CURRENT, COMPLETE AND ACCURATE (SUCH AS A CHANGE IN BILLING ADDRESS, CREDIT CARD NUMBER, OR CREDIT CARD EXPIRATION DATE), AND YOU MUST PROMPTLY NOTIFY US OR OUR PAYMENT PROCESSOR IF YOUR PAYMENT METHOD IS CANCELED (E.G., FOR LOSS OR THEFT) OR IF YOU BECOME AWARE OF A POTENTIAL BREACH OF SECURITY, SUCH AS THE UNAUTHORIZED DISCLOSURE OR USE OF YOUR USER NAME OR PASSWORD. IF YOU FAIL TO PROVIDE ANY OF THE FOREMENTIONED INFORMATION, YOU AGREE THAT WE MAY CONTINUE CHARGING YOU FOR ANY USE OF PAID SERVICES UNDER YOUR BILLING ACCOUNT UNLESS YOU HAVE TERMINATED YOUR PAID SERVICES AS SET FORTH ABOVE.
If the amount to be charged to your Billing Account varies from the amount you preauthorized (other than due to the imposition or change in the amount of sales taxes), you have the right to receive, and we shall provide, notice of the amount to be charged and the date of the charge before the scheduled date of the transaction. The use of your Payment Method is governed by any and all agreements you have with your Payment Provider. You agree that we may accumulate charges incurred and submit them as one or more aggregate charges during or at the end of each billing cycle. Any free trial or promotion that gives you access to a Paid Service must be availed within the specified time of the trial.
IN NO EVENT SHALL WE, NOR OUR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, OR SUPPLIERS, BE LIABLE UNDER ANY CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (I) FOR ANY LOSS OF INCOME, LOSS OF PROFITS, LOSS OF CONTRACTS, LOSS OF DATA, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, PUNITIVE, COMPENSATORY OR CONSEQUENTIAL LOSS OR DAMAGE OF ANY KIND (HOWSOEVER ARISING) , (II) FOR ANY BUGS, VIRUSES OR THE LIKES (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR ANY DIRECT DAMAGES.
These Terms and Conditions are governed by and construed in accordance with the Indian Laws. Any claim, dispute or difference relating to or arising out of the Terms and Conditions shall be referred to the arbitration of a sole arbitrator. The arbitration shall be subject to the Arbitration and Conciliation Act, 1996 as may be amended from time to time. The seat and venue of arbitration shall be Chennai. The proceedings shall be undertaken in English. The arbitration award shall be final and binding on the parties.
a) Force Majeure – In no event shall busyload be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, and interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services. busyload shall use reasonable efforts which are consistent with accepted practices in the industry to resume performance as soon as practicable under the circumstances. We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.
b) Assignment – These Terms and Conditions are personal to you, and are not assignable, transferable or sub-licensable by you except with our prior written consent. We may assign, transfer or delegate any of our rights and obligations hereunder without consent.
c) Agency – No agency, partnership, joint venture, or employment relationship is entered into as a result of these Terms and Conditions and both parties have no authority of any kind to bind the other in any respect.
d) Notices – Unless otherwise specified, all notices under these Terms and Conditions will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service. Electronic notices should be sent to contact@busyload.com
e) No Waiver – Our failure to enforce any part of these Terms and Conditions shall not constitute a waiver of our right to later enforce that or any other part of these Terms and Conditions. Waiver of compliance in any particular instance does not mean that we will waive compliance in the future. In order for any waiver of compliance with these Terms and Conditions to be binding, we will provide you with written notice of such waiver through one of our authorized representatives.
f) Headings – The section and paragraph headings in these Terms and Conditions are for convenience only and shall not affect their interpretation.
g) Feedback. Since we constantly seek to improve our Services, we welcome all comments, suggestions, recommendations and feedback (collectively, “Feedback”). You hereby grant to us a worldwide, royalty free, irrevocable, perpetual license to use and otherwise incorporate any Feedback in connection with the Services. Should you experience any problems, please contact us and we will do our best to fix it as soon as possible. busyload may contact you to ask you about your experiences.
For any questions regarding these Terms and Conditions or the Services, please send us an email.
We reserve the right to modify or update these Terms and Conditions from time to time and will post any revisions on our Website and may also provide notice to you through the service or via email. To stay updated and read the latest version, we encourage you to check the Website often. All transactions are subject to the Terms and Conditions in effect at the time of the transaction.
Below is a description of how the data we gather from you as a visitor (hereinafter “the Visitor”, “you”, “visitor” or “Customer”, “User”) to our publicly-accessible website www.busyload.in (hereinafter known as “Busyload”, “Site”, “the Site”, “We” or “Us”) and other websites where this privacy policy (hereinafter “Policy” or “the Policy”) is posted, is used and how it is kept safe.Please review this Policy before using any part of the Site as by using any part of the Site you hereby agree to the collection, use, and disclosure of your information as outlined below. The lawful basis for processing and storing data subjects personal data and data retention periods are based on the explicit consent given by the user creating the account. Covered in more detail in the Data Handling Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions of Service, accessible at www.Busyload.com. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal ly, identifiable information may include but is not limited to, your email address, name, phone number, postal address, other information (“Personal Information”).
What kind of data is collected:
How is the data collected used:
We will not use the data from the Visitor for no other purposes than to provide and personalize services. We will not sell any information to any third parties.
Who we may share your data with:
No personal information that is collected from the Visitors is disclosed unless the explicit content is granted for such purposes. The exception done to this rule is when such information is required under a legal obligation as stated in the following section.
In order to ensure the quality of the service and assess the service in regards to the site, Busyload is using a number of third-party services & API integrations which may also be able to access the information provided to us. These third-party services have their own privacy policy and we recommend you to go through their privacy policy. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service
.We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, in compliance with Indian laws, we cannot guarantee its absolute security.
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children under age 13 without verification of parental consent, we take steps to remove that information from our servers.
Your information, including Personal Information, may be transferred and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the information, including Personal Information, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
The Policy is revised over time. Any changes made to the Policy will be updated and the version of the Policy with the effective date shall be written at the bottom of the document. The customer is encouraged to check the effective dates of the Policy. The continued use of the Busyload service shall be considered as an acceptance to all revisions of the Policy. If the customer shall not agree to any changes made, then the customer must cease to use the service and Busyload shall not be obliged to offer any services to the customer.
This revision of the Privacy Policy is dated 01.09.2022 .